CapeNature is looking for a suitable local individual or company (residing within the local municipality of the nature reserve) who would be interested in providing the professional services of managing and operating an on-reserve mobile kiosk, selling of beverages and packaged edibles at Keurbooms River Nature Reserve near Plettenberg Bay, in the Western Cape.

This concessionaire opportunity has great potential for income generation and is an ideal business venture for small, medium, and micro enterprises. 

Keurbooms River Nature Reserve, a World Heritage Site, is an exquisite, small reserve of just 740 hectares located in the lush Garden Route region just outside Plettenberg Bay. The Keurbooms River passes through the reserve, bringing an abundance of water from further up in the Tsitsikamma Mountains to enter the ocean through the stunning estuary. Promising an undiluted nature experience of indigenous forests, unspoilt river gorge, and protected kloofs, this reserve is a favourite destination for both local and international travellers.

GPS coordinates: 34 0 6.54 S 23 24 8.30 E

View the reserve webpage for more information:

Keurbooms River Nature Reserve – CapeNature

Picnic area – 80m from the gate house, slightly inside the fence and in-between two trees.

A business opportunity exists at Keurbooms River Nature Reserve for the management and operations of an on-reserve mobile kiosk, selling beverages and packaged edibles, to the reserve’s day visitors.

This will include:

• Offering professional customer service to the visitors of Keurbooms River Nature Reserve.
• Financial management of the kiosk.
• Providing a mobile kiosk or similar to, in which to trade from.
• Providing own stock for selling of pre-approved items by CapeNature.

A mobile beverage kiosk should be provided by the successful applicant, which will be used for selling products.

The kiosk will occupy one (1) parking bay, in the picnic area, located 80m from the main reserve gate and in a position, as advised by the CapeNature Reserve Management.

The maximum size of the mobile beverage kiosk should be no larger than 4.5m x 7m.

There will be an electrical connection and a water point for the beverage trailer to connect to. An alternative electricity supply must be provided for by the concessionaire during loadshedding.

The mobile beverage kiosk should be equipped with the appropriate basins for washing of utensils and hand washing. All equipment required must be included in the kiosk, including appropriate disposal solutions for waste removal of all items, including water, in compliance with CapeNature’s reserve management rules and regulations. The kiosk must be compliant for trading and in-line with municipal regulations.

Standards for beverages and packaged edibles:

• An overview of the stock items for sale should include hot and cold beverages, and pre-packed food items. All food and beverage items must be pre-approved by CapeNature’s Reserve Management. A list of items must be included in the business proposal.
• As far as possible the products on sale should be sourced locally.
• All produce on sale should be of superior quality and be packaged in environmentally friendly /recyclable material.
• No beverages containing alcohol should be sold on the premises.
• No food preparation should take place on the premises; all goods should be pre-packed.

Business hours and staff conduct:

As this reserve receives seasonal visitors, a summer and winter operational schedule should be proposed. Operational hours must be pre-approved by the Reserve Management.

Staff responsible for the kiosk should always be punctual and professional.

Staff should be neatly dressed, in a recognisable uniform and relevant PPE.

All bids must include but are not limited to the following:

Overview of business ownership, business registration, past education, past and current hospitality / sales experience. Proof must be included.

Ownership and interested parties in company portfolio must have clearly identified roles and responsibilities, reflected in an organogram.

Proof of ability to meet operational and financial requirements.

Proof of ability to source funding, with record of available funds.

Site specific details to reflect in the proposal/bid.

Value for money objectives include: · Revenue generation · BEE · Job creation · Tourism promotion · Conservation management objectives and model.

Qualification criteria:

Registration of the company.

Proven ownership of the business.

Be in possession of a valid Health Certificate issued by the local municipality.

First Aid certificate for the operating staff member/s.

The mobile kiosk and all equipment must be insured.

Bidder information, contact details and registration number.

Financial plan and capital plan.

No less than 3 (three) years’ experience in the food & beverage field.

Business operation plan and implementation plan must include:

Product & / or Service offering/s

Overview and specifications of mobile kiosk. Please include an image (internal and external) of all sides of the unit, as well as a diagram of the space measurements.

· Operational standards

· Service standards

· Staff structure

· Marketing & Activity plan

· Waste Management

· Fire Management

· Infrastructure management, maintenance, and replacement plan

· Comprehensive business plan

· Detailed return on investment to CapeNature

It is highly recommended that interested bidders attend a site visit to better understand the operational requirements. 

Pre-book your space by 23 August 2024 with Nicolette Mouries (see her contact details below). The exact location of the site briefing will be communicated to all confirmed attendees.

Date of site meeting at Keurbooms River Nature Reserve: 27 August 2024 at 11h30. The exact location of the site briefing will be communicated to all confirmed attendees.

All proposals must be emailed via WeTransfer to tourism@capenature.co.za

CLOSING DATE FOR PROPOSALS: 2 OCTOBER 2024

For enquiries interested parties can call Nicolette Mouries on 087 087 3022 or email her on nmouries@capenature.co.za